Here’s what it means when your tracking status says “United States Arrived the Local Courier Facility”:
This is an uncommon message that is likely informing you that an international package has cleared import hurdles and is now located at a local facility within the United States.
In general, it’s just an update that is showing you that the shipping process is humming along without any grave errors.
So if you want to learn all about the meaning behind the tracking status “United States Arrived the Local Courier Facility”, then you’re in the right place.
Let’s get right into it!
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- Item Presented to Import Customs: Meaning?
- USPS Postage Due: Meaning?
- DHL Says Customs Status Updated: Meaning?
- Forever 21 Packages Coming Early: Possible?
- Shein Delivers Early: Shein’s Tracking Accurate?
What Does “United States Arrive at the Local Courier Facility” Mean?
This intellectual journey is going to be a little different, so I’m going to start with something of a full disclosure disclaimer.
I researched a very specific message related to shipping, and the results were . . . not fully illuminating.
After substantial research, I could not find a major shipper or courier that uses this specific message.
I can’t tell you exactly when you might see the message, who sent it, exactly what it means, or why you are seeing it.
That’s not normal for these little sessions, so I wanted to make sure you knew that there’s a shroud of mystery we don’t usually have to overcome.
All of that said, I found more than nothing.
My research yielded some useful information.
Namely, I found instances where people claim to have seen this message and what happened after.
In the examples I saw, people were waiting for a package when they got the specific message (and more than one person reported this message).
In each case, the tracking didn’t update beyond this message for a few days.
When the message did update (the individuals didn’t say exactly what those updates were), the package resumed its journey and was ultimately delivered on time.
There was one example that showed up more than any other, and it always involved Shein.
I’ll break that scenario down fully in its own section.
Until then, I’m going to be painting with broader strokes.
So, what does this message mean?
I’ll break it down in a few details, but basically, your package has completed some of its journeys, and soon (an indefinite soon), it’ll continue along and make its way to you.
That’s not exactly illuminating, but it’s a good place to start.
What Else Might the Message “United States Arrive at the Local Courier Facility” Be Telling You? (5 Possibilities)
Since I can’t find an outright explanation from any shipping companies, we’re left to infer meaning from the message based on the experiences that I was able to find and the wording of the message itself.
Let’s start with the wording.
The message says “United States Arrived the Local Courier Facility.”
This message can’t be taken too literally, but the entire country of the United States didn’t just show up at some local courier.
Instead, the message is suggesting that the package is probably in the U.S.
Also, it’s at a local facility, which means it’s probably closer to you than not.
Now, let’s combine that small amount of detective work with the experiences I was able to find, and we’ll see if anything else comes clear.
#1 International Shipping Is Involved
In the accounts I reviewed, the packages were shipped internationally.
So, the first thing you can assume, should you see this message, is that you have a box coming from an international origin.
That’s not too surprising.
Why else would you include a country name unless borders were crossed during shipping?
But, we can confirm this from two angles, and that makes the inference a little more concrete.
#2 The Package Is on the Way
Next up, we can assume that the package is on the way.
That might sound a little redundant and possibly even dumb, but shipping messages aren’t always telling you that the package is coming.
In fact, a lot of them are telling you that shipping has halted, and in some cases, there’s nothing the shipping company can do about it.
Here’s an example.
When a package arrives in a new country, it has to go through customs.
Many major couriers include a tracking update that says that the package is with customs.
That message actually means that shipping is on pause, and the courier has to wait until customs releases the package.
If customs doesn’t release the package, you won’t ever receive it.
That’s just one example that shows that plenty of tracking messages are trying to explain why the package isn’t on the way.
This United States message is telling you that the package is moving right along, and you should receive it soon (even if the message doesn’t tell you exactly when “soon” is).
#3 It’s in the US
The last thing we can say for sure is that the package is in the United States.
That’s actually not clear from the message at all.
Based on the wording, it might make just as much sense for the package to be headed out of the U.S. to a different country.
But, every instance I was able to find involved shipping packages to the U.S., and this message seems to correlate nicely with delivery times that suggest the box was in the U.S. each time this message came up.
So, if you’re waiting a long time for something from overseas, the fact that the package is now in the country is a nice update.
#4 It Might Be a Scam
There’s another side to this that I haven’t mentioned yet.
I keep talking about these cases I found where people received their messages, but it’s time for a bit more total honesty.
I only actually found two such cases.
Across all the internet and every company I contacted, there were only two instances where people said they saw this message and then got a package.
In both of those cases, they were checking the tracking on a package they were expecting when they saw this message.
But, this specific message actually puts off some red flags.
If you saw this in your email inbox, and you weren’t expecting a package, then you would probably be a little suspicious, and for good reason.
Major shipping companies usually pay people to go over automated messages to ensure that they are readable and make sense.
This message doesn’t make clear sense.
The grammar is a bit broken, and that’s a common sign that someone is trying to scam you.
So, if you get this message unsolicited, you can reasonably assume that it’s a scam and act accordingly.
#5 The Shein Factor
The other common case I found involving this message relates specifically to items ordered from Shein and shipped via USPS.
If you saw this message after ordering from Shein, then I can give you much better information.
For those who don’t know, Shein is based in China, and that means items ordered from China to the U.S. involve international shipping.
The message about a local courier facility is related to this international shipping.
Basically, there’s a disconnect between Shein’s tracking information and USPS updates.
It’s common for packages to have to go through customs and other processes when they arrive in the U.S.
Those processes can take up to a couple of weeks, and that all happens before USPS actually receives the item.
The disconnect here is that Shein is saying the item is in the U.S., so from Shein’s perspective, everything is in the hands of the USPS at this point.
From USPS’s perspective, the package still hasn’t been checked into their inventory.
That’s because it’s still being processed.
So, it’s common to have this message for up to a couple of weeks.
While you’re in this limbo, Shein will tell you that USPS has the package, and USPS will tell you that they only have pre-shipment information.
That can make resolution difficult.
Here’s the bottom line.
In most cases, you’ll get your package, but it might be delayed by a couple of weeks.
If you still don’t have an update by then, you’re going to have to fight for a refund, and it’s more likely that Shein will be the one to handle that refund.
What Can You Do About the Message “United States Arrive at the Local Courier Facility”? (3 Options)
I covered the scam part, and I gave you a link to the FTC resource that can help you deal with scams.
From this point forward, we’ll assume that you saw this message when you tracked an expected shipment, so we’re going to be ignoring the scam element henceforth.
So, you have a message that’s telling you your package is in the country and at a local courier facility.
What should you do?
#1 Contact the Courier
If you are confused or think there is a problem, then the easiest thing is to contact the courier.
On that same tracking page, there should be a link for support or to contact them.
Use the link.
Send them a message.
Screenshot your tracking message if you can.
Then, they can go through their system from the inside, and they can probably give you better information than this one awkward tracking message.
From there, the best path forward depends on what the courier can tell you, but the good news is that you’re already working with the people who have the most power in resolving the situation.
#2 Contact the Sender
If the courier path doesn’t work out for any reason, you also have the option to contact the sender.
Typically speaking, the person who sends the package pays for shipping and has support resources if something goes wrong.
Even if you ordered from an online store and were charged a shipping fee, someone from the store is actually paying the courier to deliver the package.
The shipping fee was just so that you could reimburse them for that.
All of this is to say that the sender does have some level of recourse available.
As the direct contact for the shipment, they have some authority over what happens to the package if things go wrong.
So, if things go wrong, try contacting them and asking for their help.
It won’t always work out, but it’s definitely another viable option.
#3 Just Wait
It’s important to remember that this is not an error message.
This is just a tracking update, and as far as updates go, it’s pretty harmless.
Your package might be behind schedule, but the message indicates that the shipping process is still working as intended.
You can just wait it out, and in the majority of cases, your package will arrive.
You only really need to intervene if you have reason to believe that the package isn’t coming.
What if Tracking Status Says “United States Arrive at the Local Courier Facility” for Multiple Days?
Hopefully, all of that makes sense, but there’s still one more scenario to consider.
What if the shipping status hasn’t been updated for a few days, and you really want your package already?
That makes the situation more frustrating, but it doesn’t change much else.
You have the exact same options in this scenario as you did in the previous one.
You can contact the carrier, contact the sender, or wait.
If things really get out of hand and no one offers any resolution, then you can consider suing to get your package.
In the vast majority of cases, that will prove to be more trouble than it’s worth, so keep that in mind before you start marching into law offices.