Here’s what it means when your call ends without ringing and might say call ended:
A call ends without ringing because your phone fails to connect directly to the phone you called.
This can be from a problem with your phone, the carrier network, or the phone you are calling.
The easiest way to see which is the source of the problem is to try calling from a different phone and to another phone.
So if you want to learn all about what it means when your call ends without ringing, then you’re in the right place.
Let’s jump right in!
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Why Can’t the Phone Connect to the Carrier Network? (4 Factors)
This problem is always because your phone is not directly connecting to the phone you dialed.
Why that happens can depend on a lot of factors.
One possibility is that your phone is failing to connect to the carrier network.
If that is the case, you will have this problem no matter what number you call.
If the issue is only present with one phone number, that is covered in a later section.
#1 Phone Registration
Phone registration is supposed to be automatic.
You get a phone and a SIM card.
The carrier matches them, and the identification numbers for the phone and the card are paired.
All of this is so the carrier network can properly identify the phone in order to connect it when calls are made (there are other uses too, but they don’t matter for this topic).
If something goes wrong with phone registration, you won’t be able to directly connect with any phone call.
You will dial a number and never hear any ringing.
Even with this problem, you might be able to complete Wi-Fi calls or calls through apps.
But, calling directly through the carrier will fail.
The remedy for this is to get in touch with your carrier so they can fix your phone registration.
Even if you aren’t sure that registration is the issue, your carrier can help you troubleshoot and resolve the problem.
#2 SIM Card
The entire purpose of a SIM card is to give the carrier a way to marry your phone hardware to your account.
The SIM card is basically an ID chip for the phone.
If there is something wrong with the SIM card, it will inhibit your phone’s ability to communicate on the carrier network.
Typically, SIM card issues will prevent you from registering any carrier signal at all.
If you check your bars, so to speak, there will be no network connection.
Sometimes, SIM errors are subtler.
Issues can allow you to connect to the carrier network but fail to complete calls.
It’s less common, but SIM cards and problems related to them can cause this issue.
You can test this if you have access to a working phone.
Swap SIM cards and see if you can connect.
That will tell you if the SIM card is the root of the issue.
The hardest issue to deal with is a blacklist.
When phones are reported stolen, they are often put on a blacklist by the carrier.
In fact, carriers often share these lists with each other.
The idea is to render the phone inoperable in hopes of discouraging theft and possibly even encouraging recovery.
Blacklists are controlled by the carriers, so it’s possible that they can list a phone that wasn’t stolen, but that isn’t discussed much by the carriers.
If your phone is blacklisted, it is not an accusation of theft against you.
In many cases, people steal phones and then sell them.
So, if you purchased your phone second-hand and have this problem, it’s possible that you unwittingly purchased a stolen phone.
The best way to find out if your phone is blacklisted is to contact your carrier.
Explain the problem, and they will probably ask for one of the identifying serial numbers for the phone.
They can use that to check for blacklisting.
If that is the problem, they will discuss resolution options with you.
It will vary case by case.
#4 Phone Problems
It’s less common, but this issue could be tied to either hardware or software issues affecting your phone.
Let’s talk about hardware first.
Hardware issues rarely cause a call to end without ringing.
The hardware tied to this phone is mostly the antenna and signal processing components.
If they aren’t working, you likely cannot get any signal at all.
In fact, an easy way to see if this is the problem is to try using the internet through your carrier.
If it works fine, it is very unlikely that you have a hardware problem.
If you think that you do have a hardware problem, your carrier or the phone’s manufacturer can help you fix it.
Software issues are more likely, but they are still uncommon.
Some software issues can interfere with the phone’s ability to communicate and prevent the phone from connecting on calls.
It’s conceivable that third-party apps could also mess up calls.
Troubleshooting software related to this problem is tough. It’s usually best to contact tech support for help.
What if Call Ends Without Ringing Only Happens With One Number? (2 Issues)
So far, we’ve been looking at possible reasons for this issue, but everything above is built on the assumption that this issue happens when you dial different numbers.
If only one number is ending calls without ringing while other numbers work normally, then the issue isn’t with your phone.
Instead, there are a few things that might be preventing you from connecting to this one particular number, and none of them involve troubleshooting your phone or carrier account.
#1 Call Blocking
One possible reason for the issue is that your number has been blocked.
A blocked number will manifest in a number of ways.
Sometimes, the phone will just ring and never pick up.
Other times, the line will disconnect without ringing.
This depends on how the phone handles call blocking and how it works with the phone’s carrier network.
There’s an easy way to see if your number has been blocked.
Try calling from a different phone and see if it rings.
If the number rings, it is very likely that your number has been blocked by the person you have been trying to call.
#2 Issues With the Other Phone
If you try from a different number and still don’t get any ringing, then you have stumbled into a different likely scenario.
It’s probably that the other phone is having trouble.
The other person’s phone and account can run into any and all of the problems listed in the first section.
They could be having trouble with their SIM card.
Their phone might not be able to connect to the carrier.
There could be a hardware or software issue.
If this problem only happens for a limited amount of time, the phone was probably just out of signal range.
Any number of things can go wrong on the other end.
If only one number is ending calls without wringing, and the problem happens when you dial from different numbers, you can safely assume that the problem is on the other end.