Call Has Been Forwarded: Meaning?

Hearing “call has been forwarded” indicates that the call forwarding system is active, typically to provide you with some form of response, such as a voicemail or an alternative contact. Call forwarding helps manage call volume and can be triggered for various reasons.

This article will explore the meaning behind “call has been forwarded,” how call forwarding works, the different types, and common forwarding destinations.

Call Has Been Forwarded: Meaning? (Everything to Know)

Understanding “Call Has Been Forwarded” Message:

The message “call has been forwarded” signifies that your call is being redirected from the dialed number to another line. Multiple reasons can prompt this redirection, but fundamentally, it occurs due to call forwarding.

What is Call Forwarding?

Call forwarding, offered by phone operators or carriers, enables a call to be rerouted from one number to another. This service can be set up in various ways, with different triggers and destinations.

upset woman sitting on the couch, using the phone.

Different Types of Call Forwarding (3 Variants):

  1. Immediate: The call is immediately redirected to the chosen number without ringing. Typically, callers aren’t informed of the forwarding.
  2. Unanswered: Calls are forwarded after a set number of rings. This type is commonly used for voicemails and usually includes a message informing the caller of the redirection.
  3. Busy: Calls are forwarded when the line is busy. This option is less popular due to the prevalence of call waiting.

Common Call Forwarding Destinations (5 Options):

  1. Voicemail: The most common destination, where callers can leave a message after a certain number of rings. “You would likely hear Your Call Has Been Forwarded to an Automatic Voicemail”.
  2. Answering Service: Businesses often use answering services to handle calls when the direct line is unavailable.
  3. Alternative Number: Calls can be forwarded to a different line for various reasons, such as answering work calls on a personal phone without sharing the personal number.
  4. Fax: Calls can be forwarded to handle fax communication.
  5. Personal Assistant: Calls can be screened and managed by a personal assistant.
Confused man looking at mobile phone

Why You Hear “Your Call Has Been Forwarded” (2 Reasons):

  1. Call Ignored: The called party may be unable or unwilling to answer the call, causing it to be forwarded after a certain number of rings.
  2. Call Redirected: Calls may be forwarded to an answering service or system to minimize wait times and efficiently handle call volume.

In conclusion, “call has been forwarded” simply means that your call is being redirected due to various reasons, such as call volume management, the called party’s unavailability, or intentional redirection to an alternative contact.


  • Theresa McDonough

    Tech entrepreneur and founder of Tech Medic, who has become a prominent advocate for the Right to Repair movement. She has testified before the US Federal Trade Commission and been featured on CBS Sunday Morning, helping influence change within the tech industry.

    View all posts