Here’s what “DHL’s scheduled for delivery as agreed” message means:
DHL does not have any official explanation regarding what the message “scheduled for delivery as agreed” is saying.
There’s probably nothing to worry about and most likely it’s only saying that you can expect a package to arrive on time based on the agreed conditions.
However, to be safe, it’s still best to get in touch with DHL to clarify why you’ve received such a message.
So if you want to learn all about DHL’s “scheduled for delivery as agreed” message, then you’re in the right place.
Let’s get started!
What Is the DHL Message “Scheduled for Delivery as Agreed” Conveying?
There’s actually more going on here than just a simple message.
When you see this message, it could mean a lot of different things, depending on your situation.
So, we can start by looking at the basics of the message.
From there, I’ll discuss the common scenarios at play so you will be better equipped to handle whichever applies to you.
With that in mind, the generic purpose of this message is not entirely clear.
DHL doesn’t have a formal explanation for “scheduled for delivery as agreed” anywhere on their website or in their literature.
I looked hard at this, and DHL isn’t elaborating on the message.
That leaves us in a tough spot, but there’s still important information we can glean out of what is available.
To drive this point home.
I sent a direct inquiry to DHL, on more than one occasion, and I have yet to receive any reply of any kind.
The company does not seem interested in discussing this question in detail.
Why Are You Seeing the DHL Message “Scheduled for Delivery as Agreed”? (3 Scenarios)
Even though DHL is leaving us in a shroud of mystery, we’re not out of options.
There are definitely things we can safely assume by analyzing the message and general DHL procedures.
For starters, the language of the message is pretty easy to follow.
It’s telling you that you can clearly expect the package to arrive on time and under the agreed conditions.
That’s a nice start.
When we cut a little deeper into why you might be seeing this message, a few things pop out.
Here’s what I found for you.
#1 Things Are Ahead of Schedule
There seems to be a general consensus growing on a few forums in response to this message.
One common reason you might see it is that things are ahead of schedule.
DHL allows you to track your package along its journey.
If it gets to a carrier facility ahead of schedule, you might get your hopes up for an early delivery.
It’s possible that this message is throwing ice water on your hopes.
DHL is trying to tell you that, no, the package won’t get to you early.
You’ll be getting it on time, even if it made it through part of the journey faster than expected.
It’s hard for me to tell you why this is the general consensus of how DHL might feel about it, but I saw enough people putting forth this speculation that I decided to share it with you.
#2 You Made Special Arrangements
I think it’s more likely that DHL uses this message to confirm special arrangements.
Sometimes, the regular delivery methods won’t cut it.
Maybe you’re shipping a precious family heirloom, and you want extra assurances that it will survive the journey.
Or, perhaps you’re expecting a package when you’ll be out of the country for a while, so you need to make arrangements around that.
Regardless of the specifics, if you did make special arrangements, then DHL might not be shipping your package the same way it handles everything else.
In that case, this message could inform you that the special arrangements have been finalized, and the package is ready to make its journey.
It’s not just scheduled for delivery on time.
It’s scheduled for delivery “as agreed.”
That can have a lot more to do with a final reception date.
#3 The Package Cleared Obstacles
The other likely reason for this message is that there were obstacles along the way, and the package is clear of them.
One easy example is customs.
If your package is traveling internationally, then it has to go through customs procedures.
While DHL puts a lot of effort into making customs inspections as efficient as possible, the process is ultimately out of their hands.
You might see this message after customs to let you know that the hurdles are out of the way, and your package can continue as scheduled.
Other potential hurdles that could trigger this message might include extreme weather, geopolitical events (like a sudden, unexpected war in Europe), changing trade agreements, or even a wrecked shipping truck.
A lot can happen during shipping.
The speculation is that this message is telling you that your package is ok despite the things that happened.
What Should You Do if You See the DHL Message “Scheduled for Delivery as Agreed? (2 Options)
Based on the language of the message, if you see it, you’re probably not expecting a problem.
I agree with that.
Typically, you shouldn’t have to do anything if you see this message.
But, it’s possible that you’re in an abnormal situation, and this message might not be the comfort it looks like.
You might receive the message too late, or it could simply be wrong.
If you’re seeing that your package is scheduled for delivery as agreed when it is clearly already late, then there’s an issue.
So, assuming things aren’t going as expected, here are your limited options to try to resolve problems in the face of this message.
#1 Contact DHL
It’s always the best place to start.
No one has more information regarding your package than DHL.
Contact them directly.
When you speak to a representative, you can ask for clarification regarding this and any other message you have received.
You can find out what problems are in the way (if any), and you can discuss potential paths to resolution.
If, despite the message, your package won’t be delivered as promised, then you can pursue compensation or an alternative resolution from DHL.
Let them help to the extent that they can.
#2 Seek Other Delivery Services
If DHL can’t help you, then you only really have two options.
You can keep waiting, or you can try switching services.
There are a lot of shipping companies in the world.
If you can get a hold of your package, one way or another, you can try shipping with someone else.
It’s not always a winner, but sometimes, it’s the only option you have.