Amazon Packages: All in Amazon Boxes?

Here’s everything about Amazon packages coming in Amazon boxes:

There are plenty of cases where Amazon packages will come in non-Amazon packaging.

Most often, this will be when a third-party seller handles fulfillment for an order you make on the Amazon website.

It’s also possible that third-party shipping companies will use non-Amazon boxes for some orders.

So if you want to learn all about how Amazon orders are packed and shipped exactly, then you’re in the right place.

Keep reading!

Amazon Packages: All in Amazon Boxes? (Everything to Know)

How Do Amazon Packages Come? (4 Types)

Asian delivery man in red color uniform handing a box to an Asian woman who is signing on a clipboard

You know what? Let’s really eliminate ambiguity here. 

Ordering from Amazon is often pretty simple, but if we’re going to talk about Amazon boxes, then we should really discuss the whole process.

What kinds of packaging are possible when you order from Amazon?

Ultimately, there are a handful of Amazon and non-Amazon packing solutions that you might see when you order from the website.

Let’s go through all of them.

Some of it will be obvious, but we’ll avoid any chance of confusion by being thorough.

#1 Amazon Boxes

Boxes in a warehouse

This is the most obvious.

If you have used Amazon, you have probably seen the standard Amazon boxes with your items in them.

The boxes have the Amazon name and logo printed on them, and they are sealed with Amazon tape.

It’s all pretty distinct, and I don’t think we need to spend much time on Amazon boxes.

Here’s the one distinction that I want to emphasize.

In order for an Amazon package to arrive in an Amazon box, it has to be packed at an Amazon fulfillment center.

We’ll talk more about third-party stores on Amazon later, but this is a point that I want to really stick.

#2 Amazon Wrap

Woman hands tear a polythene envelope

Some packages don’t come in boxes.

Instead, they come in a soft packing material that is intended to keep them dry.

According to Amazon, this is their “single-use plastic packaging.”

It’s relatively thin, making it easy to open, but it does completely seal the contents within.

Like Amazon boxes, the plastic wrap has the name and logo in abundance, so there’s no mistaking that your package came from Amazon.

Also, items packed in single-use plastic were sent from a fulfillment center.

#3 Amazon Envelopes

Young male courier delivering parcel to a woman in the office

Amazon also sends things in a number of different envelopes and mailers.

Some have bubble wrap for fragile items.

Others do not.

Amazon envelopes and mailers are like any others except for—you guessed it—the Amazon name and logo.

They’re clearly on the envelopes and mailers too.

Once again, the abundance of the Amazon name is telling you that this item came from an Amazon fulfillment center.

#4 Third-Party Packaging

A small business owner packing and labelling her customers' orders

Everything above constitutes Amazon’s official packaging, but if you have ordered enough stuff from Amazon, then you already know this next part.

Not all Amazon orders arrive in Amazon packages.

A very large number will arrive in third-party packaging.

You might get an unmarked box that simply has a shipping label attached to it.

You could have a similar experience with mailers and other types of packaging.

Whenever you receive an Amazon order in third-party packaging, it means that someone other than Amazon employees handled the package at some point on its journey to you.

That’s why there is third-party packaging involved.

I’m going to take you through the third-party elements of the Amazon fulfillment process, and that will help you understand why you sometimes get things that aren’t in clear Amazon packaging.

Why Do Some Amazon Packages Have Third-Party Packing? (2 Reasons)

Female proprietor using laptop to check orders for her online store

That covers Amazon packaging, but there are plenty of cases where your Amazon order will come in non-Amazon packaging.


Well, it comes down to how third parties are involved with the Amazon process.

Essentially, there are two possibilities.

Either your package came from a third-party seller, or it was processed by a third-party delivery service.

Let’s take a look at how both of those things work.

#1 Sellers

Young beautiful owner of a small homebased business inspecting a box of goods before shipping it out

It’s easy to forget this, but is not a store.

It’s a marketplace.

What do I mean by that?

When you shop on the Amazon website, you’re not seeing products listed by a single seller.

Instead, you’re seeing stuff from millions of sellers.

Amazon is a single website where you can browse countless different independent stores.

At the same time, there is also an Amazon store within the website, and it’s absolutely massive.

What this all means is that when you order something from Amazon, you might be ordering directly from the retail giant, or you might be using the website to order from an independent retailer, and that’s going to make a difference.

If you order directly from Amazon, then your order will be fulfilled at an Amazon center, and you’ll probably get that notable Amazon packaging.

If you order from an independent seller, even though Amazon handles the monetary exchange and backs the process, your item is actually going to be shipped to you by that independent seller.

In fact, we can go through an example to make it perfectly clear.

Let’s say you own a chocolate shop.

You make all kinds of sweets, but you don’t get enough foot traffic at your shop’s location.

You want to expand, so you decide to sell your goods online.

You find out that you can create a store on, so you do.

Once that is up, people can order your sweets from your Amazon store.

Whenever an order comes through, you make the candies, box them, and then ship them to your customers.

From their perspective, they just ordered candy from Amazon, but you actually handled the order.

That’s how it works for a lot of different stores, and it’s one of the primary reasons that you can order from Amazon and receive things in non-Amazon packaging.

#2 Shipping

Delivery man standing at the back of his van filled with packages and boxes

If a third-party seller is the one shipping your items to you, then obviously, they aren’t sending those items via Amazon fulfillment centers.

They’re going to use regular shipping companies like UPS or FedEx or whatever else makes sense.

That’s going to be a reason you get Amazon packages that are not in Amazon boxes.

But, there’s another element to all of this.

Sometimes, you’ll order from Amazon, the package will come from an Amazon fulfillment center, and it still won’t arrive in an Amazon box.

This is because Amazon also uses third-party shipping companies.

Amazon has a lot of shipping resources, and plenty of packages make it from the warehouse to your doorstep only traveling via Amazon.

But, Amazon can’t handle all of their shipping independently, so they contract major shipping companies and couriers to fill in the gap.

This is where things can get a little convoluted.

Amazon can pack things in one of their own boxes, slap a shipping label on it, and then FedEx it to you.

So, it’ll arrive via FedEx, but it will still be in an Amazon box.

But, there are times when Amazon will ship things via a third party, and the box won’t be supplied by Amazon.

There is no set of hard and fast rules for this.

Basically, shipping and logistics are complicated, and Amazon does whatever is most efficient at the time.

You might receive things from Amazon that are boxed by a third party.

You might also receive a non-Amazon box with multiple items inside that have Amazon packaging.

Basically, there are a lot of possibilities, and it just depends on the circumstances of how your shipment was handled.

How Do You Know if the Amazon Package Belongs to You? (2 Ways)

A young beautiful woman accepting a package from a delivery man

The fact that you can get Amazon packages that are not in Amazon boxes leads to an important question.

How do you know what’s on your doorstep?

Obviously, if the box is covered in Amazon logos, you know it came from Amazon.

That’s the easy part.

What about packages that don’t mention Amazon at all?

How can you know if that package is really what you ordered from Amazon or not?

Well, there are a few key things you can do to figure it out—assuming you don’t just open the box on the spot to see what’s inside.

#1 Tracking

Female hand holding phone with app tracking delivery package on the screen over table of juice and macaroons in a cafe

Assuming you get a box that doesn’t have Amazon written all over it, how can you be sure that it’s what you ordered?

After all, it could be a box sent to you by someone.

It could even be your neighbor’s box delivered to you by accident.

Tracking is your best friend in this case.

If you don’t recognize the box, you can check your Amazon tracking to see if they have marked your order as delivered.

Amazon provides tracking information for all orders made through the website.

If shipping is done entirely by Amazon, you’ll be able to track it directly on the Amazon website.

If a third party handles shipping, then Amazon will give you a tracking number that you can use on the third-party website.

Regardless, you can see if the tracking lines up with the package at your door.

If so, then it’s your Amazon order. If not, you have a different box to figure out.

#2 Labels

Woman comes home with a stack of boxes as she checks the labels

You can also look at labels.

All shipped boxes have shipping labels, and those labels should include a recipient’s name.

That means you can look at the label to see if the package is for you.

If it is for you, then you can open it, whether it’s your Amazon order or not.

If it’s not for you, then it’s obviously not your Amazon order.

Also, you shouldn’t open it.

It’s not yours, after all.

I guess this really leads to the ultimate answer.

You can tell if the package is your Amazon order by opening it and looking at the contents.

If the stuff in the box is what you ordered, then that’s your answer.

If the stuff in the box is not what you ordered, that’s also a final answer.

There’s really not much else to say about it.